Warranty and Refund Policy:
Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
we provide 2 years limited warranty.
Please check our 2 years Limited warranty
LIMITED TWO YEAR WARRANTY
Subject to the limitations set forth below, for a period of two years from the date of completion of the work described on the front of your contract, the Independent Contractor HR FInishing Expert LLC named on the front of your contract (the “Contractor”) will repair peeling, blistering or chipping paint resulting from defective workmanship.
THIS LIMITED WARRANTY DOES NOT COVER:
Any work where the Contractor did not supply materials; paint, tiles, grout or other materials provided by the client( Customer).
Any work which was not performed by the Contractor.
heavily used areas.
Surfaces made of, or containing, galvanized metal.
The cost of materials; paint, grout, tiles, roof materials and other materials required to perform the repairs.
Repairs to horizontal surfaces or any surface that, by virtue of its design permits moisture to collect. Surfaces include, but are not limited to, decks, railings, stairs, , mudrooms, laundry room, porches and roofs.
Any repairs which are necessitated as a result of a defect in the materials ( Paint, grout, tiles set, tiles and others materials.) regardless of whether the materials was supplied by the Contractor or the customer.
Bleeding caused by knots, rust or cedar.
Cracks in drywall, plaster or wood.
cracks tiles, chipping grout where they are caused by change temperature change and
Peeling, blistering or chipping where they are caused by:
mill-glazing from smooth cedar
ordinary wear and tear.
abnormal use or misuse
peeling of layers of paint existing prior to the work performed by the Contractor.
settling or movement.
moisture content of the substrate.
abrasion, mechanical damage, abrasive cleaning, abuse, or damage resulting from use of chemicals or cleaning agents or exposure to harmful solids, liquids or gases.
damage or defects caused in whole or in part by reason of fire, explosion, flood, acts of God, extreme weather conditions, misuse, alterations, abuse, vandalism, negligence, or any other similar causes beyond the control of the Contractor.
Repairs under this limited warranty will be performed only on the specific areas where cracks, peeling or chipping has occurred and only to the surface preparation described in the preparation section of this Contract.
FOR THIS WARRANTY TO BE VALID, YOU MUST:
Pay the full contract price.
Retain a copy of the original signed contract.
Retain a copy of your cancelled check or other evidence of payment in full.
Pay for all materials used to perform the repairs.
Make the property accessible to the Contractor or his/her workers to perform the repairs
THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE BY THE CONTRACTOR AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. THIS WARRANTY COVERS ONLY THOSE SERVICES PROVIDED BY THE CONTRACTOR TO THE ORIGINAL PURCHASER NAMED ON THE FRONT OF THE CONTRACT. IN NO EVENT SHALL THE CONTRACTOR BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DAMAGES IN EXCESS OF THE ORIGINAL CONTRACT PRICE. THIS WARRANTY MAY NOT BE ALTERED OR EXTENDED FOR ANY PURPOSE UNLESS DONE SO IN WRITING IN A DOCUMENT EXECUTED BY ALL PARTIES TO THIS CONTRACT.
This warranty gives you specific legal rights. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
For warranty service, you should contact your Contractor to schedule an inspection of your property by sending an email to email@example.com or calling the number listed on the front of your Contract or 617.778.3897.